Are your team members respected as individuals?

I’m reposting items originally written for peterme.com. This post is from January 6, 2016. I’m co-writing a book on building in-house design teams. Occasionally I’ll write a passage that stands on its own and feels worth sharing.  A byproduct of bureaucratic work environments is that they encourage treating employees as cogs in a machine, not asContinue reading “Are your team members respected as individuals?”

Facilitation is a necessary design skill

I’m reposting items originally written for peterme.com. This is from November 19, 2015. (I’m writing a book on building in-house design teams. This brief passage struck me as worth sharing.) In a networked-software-services world, to render an entire customer journey is a matter of managing overwhelming complexity. No team of designers, no matter how talentedContinue reading “Facilitation is a necessary design skill”

How to structure your centralized design team

I’m reposting items originally written on peterme.com that are relevant to this site. This one is from October 22, 2015. I’m co-authoring a book on building in-house design organizations. In it, we advocate for what I call the “Centralized Partnership,” where design remains wholly centralized, and broken up into teams that are committed to differentContinue reading “How to structure your centralized design team”

My Design Organization Design Talk, Slides Plus Audio

I’m re-posting items originally written for http://peterme.com At IA Summit 2015, I spoke about “Shaping Organizations To Deliver Great User Experiences.” Here are the slides:   Now, here is the audio of my talk: Press play on the audio file, and then guess when it’s time to advance the slides. That way, you can RELIVE THEContinue reading “My Design Organization Design Talk, Slides Plus Audio”